top of page

LEGAL NOTICE

Asociaciòn EWES 

Avda. Habana Vieja 13, 4-3. 08860

Castelldefels, Barcelona, Spain

 

VAT Number: G67622712 

SWIFT: BBVAESMM

IBAN: ES11 0182 3494 27 0201606951

www.ewes.earth

CONTACT INFORMATION

info@ewes.earth

INTRODUCTION

All of our programs have been rigorously prepared by professionals with extensive experience in the field to offer our participants the best services and activities. Our guides (all bilingual) have an excellent knowledge of the terrain and a great experience.

The reservation of any of the trips whose technical organization carries out EWES, supposes the total acceptance of these general conditions, which are automatically considered incorporated into the contract, without its written transcription being required, as well as the fulfillment of the requirements established in them. The information contained in the descriptions of the courses that are provided and that are available on this site, have a generic nature and therefore, there may be non-significant variations in their content such as those that result from the adaptation of the planned services to the existing availability. In the final documentation of the trip and travel contract that is signed between EWES and the participant, this information will be specified with the definitive details about the route, itineraries, price and services included in the chosen course.

INSURANCE

Our programs include Civil Liability insurance. Participants are obliged to obtain travel and / or accident insurance that covers the activity. “Cancellation” insurance is mandatory for the participant to be returned the money, in the case of a trip cancellation due to the participant’s withdrawal.

PAYMENT METHODS

Wilderness Guide Level 1 (WG1) Core modules

To assure your participation it is required to make a REGISTRY FEE deposit that will be discounted of the total amount. The remaining amount is to be paid in 2 INSTALMENTS of 50% each before the start of the course.

WG1 - Elective modules

The entire amount is to be paid maximum 30 days prior to the departure date.

Other courses and experiences

For confirmation of participation a deposit payment of 50% of the entire course price is required to assure participation. The remaining amount is to be paid minimum 1 month prior to the departure date.

 

CANCELLATION CONDITIONS

1. Notification: Any cancellation must be communicated via email to the EWES team.

2. Reservation of placement: The deposit prepayment of 750 € is non-refundable regardless of the reason or date of cancellation. Only in case that EWES can fill the place of the same course edition with another student, an administration fee of 250 € will be charged and 500 € will be refunded.


3. Final payments: 50 % of the remaining course amount is to be paid in the week before the online Kick-of meeting. The last remaining amount is to be paid latest 30 days before de course (presential) first day. The student will be informed by email on forehand in all cases.

4. Full Payment Cancellation: The following rules apply:

  - Before the online Kick-off of the course: The deposit of 750 € is non-refundable regardless of the reason or date of cancellation. Only in case that EWES can fill the place of the same course edition with another student, an administration fee of 250 € will be charged and the rest of the payment will be refunded.
  - Between the online Kick-off date and 30 days before the start of the presential course: 50% of the total cost will be refunded.
  - Between 30 days and the start of the presential course: not refundable.

5. Special Circumstances: In the event of personal or family emergencies, the EWES team will review the cancellation on a case-by-case basis. Documentation may be required to support the claim, and any refund or credit offered will be at the discretion of the EWES team.


6. Changing course edition: If the student wants to change the course edition, same conditions as in point 2 apply: the deposit prepayment of 750 € is non-refundable unless EWES can fill the spot of the same course edition with another student, in which case an administration fee of 250 € will be charged and 500€ will be placed as deposit for the next edition.


7. Force Majeure: If the cancellation is due to force majeure events (e.g., natural disasters, pandemics, government travel restrictions), the EWES team will follow the applicable Spanish laws and regulations. The student may be entitled to a full or partial refund, or a credit for a future course, depending on the specific circumstances and the costs already incurred by the school.


8. Refund Process: Any applicable refunds will be processed within 30 days of the cancellation notice. The refund will be issued through the original method of payment.


9. Travel Insurance: It is strongly recommended that clients purchase comprehensive travel insurance that covers cancellations, medical expenses, and other travel-related risks. The school is not responsible for any costs incurred due to the lack of travel insurance.


10. Legal Compliance: These cancellation conditions comply with the Spanish Royal Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.


For any questions or clarifications regarding these cancellation conditions, please contact the EWES team at info@ewes.earth.

 

GENERAL CONDITIONS

About Geographical risk areas. If applicable, the participant states that she/he has been informed by EWES of the political situation in the countries to be visited and of the risks involved in the trip. In addition to this, the participant is informed that the Ministry of Foreign Affairs provides information on specific recommendations according to destination through the Internet (http://www.mae.es) or by any other means.

 

Visas and permits. If necessary, the participant is responsible for complying with the requirements and obtaining a visa to the country of destination, keeping his vaccinations up-to-date and having the necessary medicines and personal use with herself/himself. However, you can ask the EWES team for advice and will be assisted when the participant considers it appropriate.

 

Meteorological conditions. All activities are subject to local weather conditions, the trip program can be modified or canceled last minute by EWES without prior notice, although EWES will always try to prevent and advise as soon as possible, final decision and responsibility being assumed and exercised by the EWES guide at destination, without or with communication with the management of EWES.

 

Equipment. The participant has carefully read the information available and, if necessary, asked the EWES team questions. If, for some reason, the correct equipment is not available, the customer must inform EWES in advance, as a possible solution may be anticipated.

Physical and technical level of activities. All participants would need to be able to walk 15 kilometers per day on uneven mountainous terrain with altitude difference of maximum 750 meters with a backpack of 12 kilos weight. Be aware that when sleeping outdoors and having access to less nutrition, your physical and mental shape can be temporarily affected and sensations amplified. For that reason, having proper physical and mental health is key. If you have any questions on the minimum required level please reach out to the EWES team. 

The participant has the obligation to read and understand all the information provided by EWES relevant to the trip previously and to ask in case of doubts, clarifications on the level required in each activity. In addition, the participant has the obligation of informing about their physical and mental conditions, possible illnesses or other physical restrictions that may include the proper conduct of the activity for themselves or one of the other participants or activity guide. It is the responsibility and duty of the EWES guide to assess the participant’s physical and mental conditions and accept or, possibly, deny the participant to participate in the activity before or during the development of the activity. 

General nature of EWES´'s activities. All EWES activities are designed by highly experienced and skilled professionals in order to allow the participants to explore their behavior out of their comfort zone, always in a well planned and strictly safe way. However, this does imply friction, tension and physical stress, and the participant’s perception of this might vary from that of the instructors, being experienced as non-comfortable. The participant always has to inform the instructors of his/her feelings and physical situation at a certain moment during the activity and can at any time abandon an activity.

bottom of page